Overview
Superior Luxury Car Rentals ("Superior," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit a rental inquiry, or interact with our messaging program.
This policy describes our general data practices and includes the specific terms required for our SMS messaging program. By using our website or services, you agree to the practices described here.
Information We Collect
We may collect the following types of information:
- Contact details — such as your name, phone number, and email address, submitted through our rental inquiry form.
- Rental preferences — including your chosen vehicle and requested rental dates.
- Mobile messaging data — your phone number and any text message content shared through our SMS program.
- Usage information — such as device and browser details collected automatically when you visit our site.
Data Sharing
- •Customer data is not shared with 3rd parties for promotional or marketing purposes.
- •Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Program Terms and Conditions
- The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (201) 690-1849.
- You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at superiorluxurycarrental@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at superiorluxurycarrental@gmail.com.
How We Use Your Information
- To respond to your rental inquiries and arrange vehicle bookings.
- To provide customer care and support via SMS, phone, and email.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect against fraud.
Data Security
We take reasonable measures to protect your personal information using appropriate administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information. For SMS, you may opt out at any time by texting 'STOP'. To exercise any other rights, contact us at the email below and we will respond in a reasonable timeframe.
Contact Us
If you have questions about this Privacy Policy or our messaging program, please contact us:
Email: superiorluxurycarrental@gmail.com
SMS support line: (201) 690-1849
Mailing area: Newark, New Jersey — Serving New York City & New Jersey.